Now Jade Riviera Canun

Property Description

Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet.

Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and whirlpool in the bathroom. Guests can enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with the Unlimited Connectivity app. There is also an option to upgrade to a Preferred Club suite, where guests will enjoy additional amenities such as a whirlpool on the balcony, private Preferred Club pool, and more.

Six gourmet à la carte restaurants, plus an international buffet, a grill and a café, offer intriguing fare to even the most discerning palate. Delicious cocktails and unlimited top-shelf spirits can be savored at seven unique bars and lounges. Guests can enjoy dining and nightlife through the Sip, Savor & See program at the nearby Now Sapphire Riviera Cancun and Dreams Resorts & Spas. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Guests can snorkel, kayak or deep-sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. They can perfect their swing with complimentary greens fees at two nearby golf courses or indulge in a vast array of treatments offered at the world-class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Red Cross certified staff at the Explorer’s Club for Kids while teens can enjoy a variety of sports, games and social activities just for them. When the sun sets, guests can enjoy live themed shows in our large indoor theater or sip on a cocktail at Scores with a live DJ. Luxury and family-friendly fun awaits at Now Jade Riviera Cancun.

Living lux
Now Jade features 550 spacious, contemporary suites.
Amenities include: • King size bed or two double beds
• Private balcony
• Jacuzzi for two
• Marble floors
• Bathrobe and slippers
• Gilchrist & Soames luxurious bath amenities
• Hair dryer
• Direct dial phone • Cable TV
• Mini-bar refreshed daily
• Electronic safe box
• Electronic keyhole • Alarm clock with MP3 connector
• Air-conditioning with individual control
• Coffee and tea maker
• Iron & ironing board.

Preferred Club
Suites offer:
• Personalized check-in and check-out with concierge service
• Secrets Box for private room service delivery
• Living room (in Preferred Club Suites and Preferred Club Governor Suites)
• Bathroom with double sinks and rain shower
• Preferred status and amenities
• Preferred Club Lounge
• Bathrobes and slippers
• Upgraded bath amenities
• Pillow menu
• Access to Mercure Restaurant for à la carte breakfast
• Complimentary internet access in suite
• Complimentary computer access in Club Lounge
• Upgraded mini-bar and room service menu
• Two 32” LCD TV’s
• Daily continental breakfast service in the Preferred Club Lounge
• Afternoon hot and cold hors d’oeuvres; exquisite desserts & fine liquors in the lounge
• Complimentary newspaper in room every day.

Accommodations
Settle down in one of 550 ultra-comfortable Junior or Preferred Club Suites, sleekly designed and replete with all the necessities, special touches, and ocean views that make you completely relaxed. Accommodations are inspired by the turquoise sea and Cancun’s mesmerizing sunsets.

Room Category

Junior Suite Tropical
700 ft.2/65 m2
1 King max 2 pax
2 Doubles max 4 pax

Junior Suite* Ocean
700 ft.2/65 m2
1 King 2 pax
2 Doubles 4 pax

Junior Suite* Ocean Front
700 ft.2/65 m2
1 King 2 pax
2 Doubles 4 pax

Family Suite Tropical
1,400 ft.2/130 m2
1 king and 2 doubles max 6 pax

Preferred Club Suite Ocean
765 ft.2/71 m2
1 King 2 pax
2 Doubles 4 pax

Preferred Club Suite Ocean Front
765 ft.2/71 m2
1 King 2 pax
2 Doubles 4 pax

Preferred Club Governor Suite Ocean 1,088 ft.2/101 m2
1 King 2 pax

All suites offer the following amenities:

King size bed or two double beds
Private furnished balcony or terrace
Whirlpool in bathroom
Gilchrist & Soames luxurious bath amenities
Marble floors
Bathrobe and slippers
Hair dryer
Direct dial phone
Cable TV
Mini-bar refreshed daily
Electronic keyhole
Electronic safe box –accommodates up to 13”laptop
Alarm Clock with MP3/iPod dock
Air-conditioning with individual control
24-hour room service
Coffee and tea maker
Iron & ironing board
Luxury amenities
Unlimited Connectivity

Room Category Descriptions

Junior Suite Tropical View
In addition to the above amenities, the spacious Junior Suite also offers a king or two double beds (700 square feet or 65 square meters), living area, 32”LCD TV, balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress. Daily restocked mini bar with water, sodas and beers, alarm clock with iPod connection.

Junior Suite Ocean View
In addition to the above amenities, the Junior Suite offering stunning ocean views also offers a king or two double beds (700 square feet or 65 square meters), spacious living area, 32” LCD TV, balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

Junior Suite Ocean Front View
In addition to the above amenities, the Junior Suite Ocean Front also offers a king or two double beds (700 square feet or 65 square meters), living area, 32” LCD TV, balcony, air conditioning and ceiling fan, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

Family Suite Tropical View
In addition to the above amenities, the Family Suite also offers 2 spacious connecting Junior Suite Tropical View rooms, one with king size and one with two double beds (1,400 square feet or 130 square meters each suite). The suite also offers a balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

Preferred Club Suites offer the following additional amenities:

Personalized check-in and check-out with concierge service
Living room
Whirlpool on balcony
Access to the private lounge and to the adults only pool
Bathroom with double sinks and rain shower
Preferred status and amenities
Preferred Club Lounge
Private areas throughout the resort

Preferred Club Suite Ocean View
Upgraded luxury bath amenities
Bathrobes and slippers
Pillow menu
Complimentary computer access in Club Lounge
Upgraded mini-bar and room service menu
Two 32” LCD TVs
Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge

Also available upon request:

9 ADA rooms
Junior Suites with Tropical Views located on the ground Each suite feature two double beds, widened doorways, bars in the shower, easy access. Lift facilities in all the principal areas.
Extra bed (subject to availability)
Crib (subject to availability)

Dining Information

Restaurants
Offering 9 restaurants: 6 à la carte, a buffet, a grill and a café. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Barefoot Grill | Lunch 12 p.m. – 4 p.m.
– Casual grilled favorites served poolside

Capers | Dinner 5:30 p.m. – 11 p.m.
– Rich Italian flavors in a Tuscan setting
– Approximate seating capacity: 96
– Dress Code: Casual Elegance

Carnival International Buffet | Breakfast 7 a.m. – 11 a.m., Lunch 12:30 p.m. – 4 p.m. and Dinner 6 p.m. – 10 p.m.
– Featuring an international menu with a casual atmosphere
– Air-conditioned restaurant dining area with an outdoor terrace
– Approximate seating capacity: 550
– Dress Code: Casual

Castaways | Lunch 11 a.m. – 5:30 p.m.
– Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks
– Approximate seating capacity: 250
– Dress Code: Casual

Cin Cin | Dinner 5:30 p.m. – 11 p.m.
– An elegant, romantic atmosphere with Mediterranean gourmet cuisine
Space available for private dining of up to 8 guests
– Approximate seating capacity: 90
– Dress Code: Casual Elegance
Adults-Only

Coco Café | Café 6 a.m. – 10 p.m., Late Night Bites 11 p.m. – 7 a.m.
– Premium coffee and deli snacks in a casual atmosphere
– Late night bites served à la carte that include soup, salad, sandwiches, pizza, pasta and paninis
– Dress Code: Casual

Mercure | Breakfast 7 a.m. – 10:30 a.m. (Preferred Club Only), Dinner 5:30 p.m. – 11 p.m.
– Elegant French cuisine in a serene garden
– Approximate seating capacity: 52
– Dress Code: Casual Elegance

Spice | Dinner 5:30 p.m. – 11 p.m.
– Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda
– Approximate seating capacity: 78
– Dress Code: Casual Elegance

Tamarindo | Dinner 5:30 p.m. – 11 p.m.
– Delectable Mexican cuisine
– Approximate seating capacity: 80
– Dress Code: Casual Elegance
Special Dietary Dining Options

Now Jade offers a gluten-free, vegetarian, and vegan menu options at each of its à la carte restaurants. Please notify the resort in advance as well as your waiter if you are allergic to any ingredients.

Romantic Dinners
For special occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an extra charge for these private dinners advance reservations are required. Additional costs apply.

Bars

Offering 7 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

Moments | Open 10 a.m. – 1 a.m.
– Main lobby bar serving domestic and international drinks

Scores | Open 6 p.m. – 1 a.m.
– A casual ambience with flat panel TVs, pool tables, and a DJ
Guests must be 18+ to access Scores from 10 m. to close

Splash | Open 10 a.m. – 6 p.m.
– Swim-up and pool bar located at the main pool

The Lounge | Open 7 a.m. – 11 p.m.
– A relaxed, private atmosphere serving top-shelf brand cocktails
Preferred club guests only

The Mix | Open 10 a.m. – 12 a.m.
– Grab a refreshing drink at this bar on the beach

The Reef | Open 10 a.m. – 6 p.m.
– Swim-up bar

Time Out | 10 a.m. – 1 a.m.

Exclusive area with a giant screen where guests can enjoy important events and live music every night

SIP, Savor & See Dining Experience

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Playa Mujeres, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Sapphire Riviera Cancun, and Sunscape Sabor Cozumel.* Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner.

Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

SPA&Firness
Now SPA By Pevonia®

Hours: Open 8 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, the Now Spa by Pevonia®, stretching 4,800 sq. ft., offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. whirlpool baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full service beauty salon. Experience your choice of the most soothing, relaxing, and result driven treatments. Select any treatment from the menu: facial, massage, body or salon, and indulge yourself in a memorable and pampering spa experience. Treatments include: hydrotherapy, spa massage, facial treatments, hairstyling, body waxing and more.

Spa facilities Include:

13 indoor treatment rooms
Couples treatment rooms
Beauty salon
Hydrotherapy area
Spa lounge
Boutique

Spa Packages Welcome to Now
This package includes a Seaweed Body Wrap, Swedish massage and a Now Exclusive Facial. Approximate time is 150 minutes.

Now Signature
This package includes a Hot Stone Massage, Now Exclusive Facial and both a Spa Manicure and Pedicure. Approximate time is 230 minutes.

Beautiful Hair, Hands and Feet
This package includes a Spa Manicure, Pedicure and hair treatment. Approximate time is 130 mins.

Relaxing Massage for Couples
This package includes a relaxing massage for you and your special someone. Approximate time is 50 mins.

Couples Relaxing Moon & Stars Massage
This package includes fine sparkling wine and refreshing seasonal fruits. Approximate time is 50 mins.

Fitness Center
Hours: 6 a.m. – 8 p.m.

Treadmills
Stationary bikes
Elliptical machines
Stair climber
Free Weights

Indoor/Ourdoor Activities

Tennis/Tennis lessons*
Euro-Bungee
Big screen movies on the beach
Golf*
Sport fishing*
Theme parties and live nightly entertainment
Game courts
Beach and water volleyball
Board games
Water and beach aerobics
Yoga
Turtle Release Program (select seasons)

Water Sports
Kayaks
Hobie cats
Snorkeling
Deep sea diving*
The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

Explorer’s Club For Kids
Hours: 9 a.m. – 9:30 p.m.
Ages: 3 – 12

At this fully supervised children’s program, kids will enjoy the following activities:

Arts & Crafts
Playground
Sandcastle contests
Board games and video games
Weekly campout adventures
Big screen movies on the beach
Beepers for parental control
Dinner for children
All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children.

Activities For Teens
Now Jade Riviera Cancun has great activities for teens age 13 to 17, including:

Movies
Disco mixers
Billiards tournaments
Football and soccer
Basketball
Video games
Break dancing classes
The Now Entertainment team has special events planned, too. Contact the concierge or visit the Entertainment Center by the pool for details.

Babysitting
Babysitting is separate from the Explorer’s Club and is it an additional charge. Please make arrangements with the concierge desk in advance.

Pricing is as follows:
1 child: $17 USD per hour
2 children: $25 USD per hour

Unique Experiences

Turtle Release Program (available select seasons)
Complimentary greens fees*
Sip, Savor & See*

Golf
Guests of Now Jade Riviera Cancun can enjoy complimentary green fees at two nearby golf courses: Grand Coral Riviera Maya and the El Tinto Golf Course at the Cancun Country Club.

Complimentary Green Fees at El Tinto

Guests of Now Jade Riviera Cancun can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.

Social Responsibility
Now Jade maintains socially responsible practices on the resort property and in the local community. The resort is involved in the following practices and environmental organizations:

Rainforest Alliance Certified™

Now Jade has been awarded with the Rainforest Alliance Certified™ mark for achieving significant and measurable sustainability milestones. This verification assures the commitment of Now Jade to reduce the impact of its activities on the planet and local communities.
As part of the Rainforest Alliance, Now Jade recently implemented an integrated waste management program as a sign of their commitment to reducing, treating and safely disposing of hazardous/non-hazardous wastes.

The first step in their program included an analysis of the existing conditions & the education of their personnel. The hotels worked closely with professionals trained in identifying, handling and sorting hazardous, chemical and solid wastes. Then, they held a series of training events for hotel personnel.

In response to the training events, Now Jade has recovered and recycled more than 32 tons of materials that would otherwise have ended up in the municipal landfill. Also, the courses raised awareness to employees regarding hazardous nature of certain wastes and health conditions that could arise without proper in-handling.

Amigos de Sian Ka’an

Now Jade is a proud member of Amigos de Sian Ka’an, the mission of which is to conserve biodiversity, promote the socioeconomic development of local communities, and influence environmental culture and policies.

MARTI

Since 2009, Now Jade has been an active member of the MARTI (Mesoamerican Reef Tourism Initiative), helping to sustain community development and protect the Mesoamerican Reef. Green philosophies include:

Energy-saving, motion-sensor light switches
Water-efficient bathroom systems
Biodegradable bathroom amenities (shampoo, conditioner, hand soap, body wash)
Grease from kitchen safely discarded through a third-party
100% eco-friendly cleaning products
Discarded paper used for arts & crafts in the Explorer’s Club
Waste recycling program
Protected mangroves surround resort
Turtle release program
Stewardship

To demonstrate a commitment to the community, handmade, local products are sold in shops and stores at Now Jade. Additionally, soft and hard goods are donated to local charities.

– Romance
Ceremony/Reception Spaces
Locations can accommodate up to 120 guests for ceremony and reception. Five different location options:
Pergola
Beach
Garden
Fountain
Ballroom

– Wedding Packeges

– Meetings & Groups