Now Sapphire Riviera Cancún
Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® getaway perfect for multigenerational travelers, families with teens and tweens, couples and friends. This tropical landscape of palm trees, soft sand and sparkling azure sea is only 15 minutes from Cancun International Airport, boasting architecture and décor inspired by the ancient Mayan Culture.
Guests will find 496 airy suites boasting such comforts as a daily refreshed mini-bar, plush robes and slippers, and a private furnished balcony or terrace with lovely tropical or ocean views. Guests can enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with the Unlimited Connectivity app. The Preferred Club offers an elevated level of luxury with a private adults-only pool, Preferred Club lounge and more enhanced amenities.
Now Sapphire provides a collection of amenities, led by unlimited gourmet food at eight gourmet dining options including five à la carte restaurants, a buffet, a grill and a café. Five stylish bars & lounges serve unlimited top-shelf spirits. Through the Sip, Savor & See program, guests can enjoy dining and nightlife at the nearby Now Jade Riviera Cancun and Dreams Resorts & Spas. 24-hour dining options allow guests to enjoy late night bites at Coco Café.
Or stay in and order room service. It’s all available at any hour day or night.
Stepping outside means getting to enjoy endless activities, including non-motorized water sports, land activities and nightly entertainment such as theme parties and big screen movies. Plus, there are oversized swimming pools, a fitness center and motorized water sports for an additional fee. Golf lovers can tee off at two nearby championship golf courses with complimentary green fees. From tee time to me time, there’s the spa, offering indigenous treatments ranging from a full-body massage to a soothing hydrotherapy. Kids and teens can enjoy the Explorer’s Club for Kids with Red Cross certified staff and teens can enjoy the Core Zone Teen’s Club. All the wristband-free fun is included at Now Sapphire Riviera Cancun!
Unique Selling Points
Architecture and décor inspired by the ancient Mayan Culture
Elegant wedding gazebo overlooking the main pool with breathtaking ocean views
Luscious gardens and exclusive open areas ideal for private events and special occasions
Beautiful Now Spa by Pevonia® boasting over 6,000 square feet of spa facilities including 7 treatment cabins with private showers, a hydrotherapy circuit, a beauty salon, and relaxation area
Complimentary traditional Temazcal ceremony located on-site
Exclusive adults-only pool for the Preferred Club level
4 large pools featuring luxurious Bali beds and ocean front kiosks
Over 9,000 square feet of meeting and banquet space
Complimentary green fees at nearby Grand Coral Riviera Maya and El Tinto Golf Courses
Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more
Unlimited-Luxury® where everything is included:
Limitless access to gourmet à la carte dining options without reservations required
Unlimited international and domestic top-shelf spirits
Unlimited natural fruit juices and soft drinks
24-hour room and concierge services
Pool and beach wait service
Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
Daily maid service
Endless daytime activities and live nightly entertainment
Theme parties, oceanfront bars and entertainment venues
No wristbands required
All taxes and gratuities
Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!
At Now Sapphire Riviera Cancun, experience a traditional Temazcal ceremony
Unlimited-Luxury® for reconnecting every generation.
Payment Methods
Credit cards accepted: Visa, MasterCard, American Express
Currency exchange located at the Front desk
ATM located in the main lobby that dispenses Pesos
Relax and rest in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the niceties, lifestyle touches, and dream views that make your slice of paradise so enchanting. When you desire even more, there’s the Preferred Club, which offers personal service and phenomenal amenities, led by our Preferred Club Junior Suites, which offer spectacular ocean views and upgraded amenities.
All suites offer the following amenities:
One king size bed or two double beds
Bathroom with tub & shower
Private and furnished balcony or terrace
Marble floors
Bathrobe and slippers
Hair dryer
Direct dial phone
32” Cable TV
Mini-bar refreshed daily with soft drinks, beer and bottled water
Electronic safe box
Electronic keyhole
Alarm clock with iPod docking stations
Air-conditioning with individual control
Ceiling fan
Sofa
24-hour room service
Coffee and tea maker
Iron & Ironing board
Luxury amenities in Preferred section
Unlimited Connectivity
Room Category Descriptions
Junior Suite Tropical View
In addition to the above amenities, the Deluxe Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities. These rooms are located in buildings 7-12.
Preferred Club
All of our Preferred Club Suites offer impressive tropical view and ocean front suites, and offer the following additional amenities:
Personalized check-in and checkout with concierge service
Preferred status and amenities
Private, Preferred Club Lounge and adult-only pool
Pool concierge & bar service
Ocean front suites offer whirlpool on balcony
Complimentary access to hydrotherapy circuit (20 minutes – per person, per stay)
Access to Cibu restaurant for breakfast
Upgraded bath amenities
Pillow menu
Complimentary computer access in Club Lounge
Upgraded mini-bar and room service menu
Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
Preferred Club Junior Suite Tropical View
Governor Suites feature a living room and a dining area
In addition to the above amenities, the oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities. These rooms are located in buildings 1- 6, 13 and 14.
Preferred Club Junior Suite Ocean Front View
In addition to the above amenities, the Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.
Preferred Club Junior Suite Beach Front View
In addition to the above amenities, the Preferred Club Junior Suite Beach Front features spectacular views of the Caribbean Sea from a private terrace with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details with direct access to the beach.
Preferred Club Governor Suite Ocean View
In addition to the above amenities, the Preferred Club Governor Suite features ocean front views, a large room with a king bed, private terrace, air conditioning, relaxing room, bathroom with separated shower, bidet, hair dryer, VIP bathroom amenities, closet, mini-bar, laptop size safe, three phones, daily restocked mini bar with water, sodas, and beers, alarm clock, coffee maker, iron and ironing board, patio lounge in a double terrace with outdoor whirlpool, living room with TV, dining room and VIP front desk.
Also available upon request:
4 ADA rooms – Deluxe Junior Suites Tropical View with double beds, widened doorways, bars in shower, easy Lift facilities are available in all the principal areas. These rooms are located on the first floor.
Extra bed & crib
Restaurants
Offering 8 restaurants: 5 à la carte, a buffet, a grill and a café. No reservations are required. 24-hour dining
options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.
Barefoot Grill |
Open 11:30 a.m. – 3 p.m.
Casual grilled favorites served poolside
Dress Code: None
Bluewater Grill |
Breakfast* 7 a.m. – 10 a.m., Lunch 12 p.m. – 5 p.m. and Dinner 6:30 p.m. – 11 p.m.
Offers some of the very best fine cuts and seafood and fish specialties
Approximate seating capacity: 96
Dress Code: Casual Elegance
*Breakfast is available for Preferred Club guests only
Cibu |
Dinner 6 p.m. – 11 p.m.
Rich flavors of the Mediterranean
Approximate seating capacity: 86
Dress Code: Breakfast: Casual; Dinner: Casual Elegance
Coco Cafe |
Café 6 a.m. – 11 p.m., Late Night Bites 11 p.m. – 6 a.m.
Premium coffee and deli snacks in a casual and relaxed atmosphere
Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
Dress Code: None
Fresco |
Dinner 6 p.m. – 11 p.m.
Mexican journey to delectable delights
Approximate seating capacity: 100
Dress Code: Casual Elegance
Lemongrass |
Dinner 6 p.m. – 11 p.m.
Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar
Approximate seating capacity: Teppanyaki tables can accommodate up to 48 guests and 50 guests seated
Dress Code: Casual Elegance
Market Café |
Breakfast 7 a.m. – 11 a.m., Lunch 12:30 p.m. – 3 p.m. and Dinner 6:30 p.m. – 10 p.m. International themed buffet
Approximate seating capacity: 330
Dress Code: Casual
Paramour |
Dinner 6 p.m. – 11 p.m.
An elegant, romantic atmosphere offering French fare
Approximate seating capacity: 98
Dress Code: Casual Elegance
Adults-Only
Special Dietary Dining Options
Now Sapphire offers a gluten-free, vegetarian, and vegan menu options at each of its à la carte restaurants. Please notify the resort in advance as well as your waiter if you are allergic to any ingredients.
For occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an additional charge for these private dinners and advance reservations are required. Additional costs apply.
Bars
Offering 5 bars and lounges serving premium brand domestic and international favorites ranging from swim-up to a nightly music lounge.
Eclipse Night Club | 10 p.m. – 1 a.m.
Dance the night away in this lounge offering great music and good
Moments | Open 12 p.m. – 12 a.m.
Enjoy a refreshing cocktail in this lobby
Splash | Open 10 a.m. – 5 p.m.
Swim-up bar serving premium brand beverages, located at the main
The Reef | Open 9 a.m. – 5 p.m.
Preferred Club only pool bar
The Sandbar | Open 9 a.m. – 5 p.m.
Beach bar
SIP, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Playa Mujeres, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Sapphire Riviera Cancun, and Sunscape Sabor Cozumel.* Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner.
Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.
Indoor/Ourdoor Activities
Tennis/Tennis lessons*
Beach and water volleyball
Beach soccer
Ping-Pong
Board games
Big screen movies on the beach
Golf*
Theme nights
Yoga
Euro-Bungee
4 lovely pools, including one for Preferred Club members/adults-only
Water Sports
Hobie cats
Kayaks
Water aerobics
Water polo
Scuba lessons in the pool
Snorkeling*
Deep sea fishing*
The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
Explorer’s Club For Kids
Hours: 9 a.m. – 10 p.m.
Ages: 3 – 12
At this fully supervised children’s program, kids will enjoy the following activities:
Arts & Crafts
Playground
Sandcastle contests
Board games and video games
Weekly campout adventures
Big screen movies on the beach
Beepers for parental control
Dinner for children
All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children.
Core Zone Teen’s Club
Hours: 9 a.m. – 12 a.m.
Ages: 13 – 17
At this supervised program, teens can meet each other and enjoy the following activities with no parents around:
Social events – including weekly bonfires and Disco mixers
Video Games – Xbox 360, Wii and Play Station 2
Plasma televisions
Pool, air hockey and foosball tables
Ping-pong
Euro-Bungee
Water activities
Painting*
Babysitting
Babysitting is separate from the Explorer’s Club and is it an additional charge. Please make arrangements with the concierge desk in advance.
Pricing is as follows:
1 child: $17 USD per hour
2 children: $19 USD per hour
Unique Experiences
Turtle Release Program (available select seasons)
Complimentary greens fees*
Sip, Savor & See*
Golf
Guests of Now Sapphire Riviera Cancun can enjoy complimentary green fees at two nearby golf courses: Grand Coral Riviera Maya and the El Tinto Golf Course at the Cancun Country Club.
Complimentary Green Fees at El Tinto
Guests of Now Sapphire Riviera Cancun can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.
Social Responsibility
Now Sapphire maintains socially responsible practices on the resort property and in the local community. The resort is involved in the following practices and environmental organizations:
Rainforest Alliance Certified™
Now Sapphire has been awarded with the Rainforest Alliance Certified™ mark for achieving significant and measurable sustainability milestones. This verification assures the commitment of Now Sapphire to reduce the impact of its activities on the planet and local communities.
As part of the Rainforest Alliance, Now Jade recently implemented an integrated waste management program as a sign of their commitment to reducing, treating and safely disposing of hazardous/non-hazardous wastes.
The first step in their program included an analysis of the existing conditions & the education of their personnel. The hotels worked closely with professionals trained in identifying, handling and sorting hazardous, chemical and solid wastes. Then, they held a series of training events for hotel personnel.
In response to the training events, Now Sapphire has recovered and recycled more than 32 tons of materials that would otherwise have ended up in the municipal landfill. Also, the courses raised awareness to employees regarding hazardous nature of certain wastes and health conditions that could arise without proper in-handling.
Amigos de Sian Ka’an
Now Sapphire is a proud member of Amigos de Sian Ka’an, the mission of which is to conserve biodiversity, promote the socioeconomic development of local communities, and influence environmental culture and policies.
Stewardship
To demonstrate a commitment to the community, handmade, local products are sold in shops and stores at Now Sapphire. Additionally, soft and hard goods are donated to local charities.
– Romance
Ceremony/Reception Spaces
Locations can accommodate up to 120 guests for ceremony and reception. Five different location options:
Pergola
Beach
Garden
Fountain
Ballroom
– Wedding Packeges
– Meetings & Groups
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